Your customers are everywhere. So are we.
You're not alone. These are the problems every social seller faces β and the reason we built StayUseful.
βSomeone asks the price at 11pm and you're asleep.β
68% of DMs go unanswered after 5pm
βYou answer "how much?" forty times a day. Same question, every single day.β
3.2 hours/day spent answering the same questions
βComments pile up and DMs go unread. By the time you reply, they've already bought somewhere else.β
78% of customers buy from the first brand to reply
βOr you tried a bot and it quoted a wrong price β because it never knew your catalog.β
92% of customers are frustrated by generic bot replies
Someone comments βpriceβ and you answer publicly, then send a DM with the product, the real price and the link. Works on Instagram and Facebook.
Someone comments "price"
A customer comments on your post asking about a product.
Public reply posted
You reply publicly β "Check your DMs!" β instantly.
DM with catalog
A private DM sends the exact product, real price, and checkout link.
Lead captured
The conversation is logged, tracked, and ready to convert.
All platforms, one thread
Instagram, Facebook and LinkedIn DMs in one unified view.
AI-powered replies
The AI suggests answers from your product catalog.
One-click handover
Take over from AI instantly whenever you want.
Search everything
Find any conversation by keyword, date, or platform.
Instagram and Facebook messages land in the same place. The AI replies, and you take the conversation over with one click whenever you want.
Draft with AI, see how each platform will render it, then schedule weeks of posts from a single calendar.
Visual calendar
Drag and drop posts across days and platforms.
AI caption generator
Write captions from a topic β AI learns your brand voice.
Per-platform preview
See exactly how each post renders on every network.
Recurring posts
Set up content queues and recurring schedules.
Reach & engagement
Track likes, comments, shares, saves across all platforms.
Follower growth
Daily, weekly, and monthly follower tracking.
Top posts
See what's working and replicate it.
Export reports
PDF and CSV exports for client presentations.
Reach, likes, comments, shares and your best posts on one screen β so you know what to make more of next week.
Build stunning pages with 13 block types, 9 themes, custom domains, and click analytics.
Custom backgrounds, typography, block styles, and more.
Set up rules once, run forever. Every automation uses your real catalog for accurate replies.
Trigger when someone comments a specific word.
Trigger on any incoming DM.
Trigger when someone follows you.
Trigger when someone replies to your story.
Trigger when you're mentioned with a keyword.
Trigger on every comment β no keyword needed.
Unlimited
Auto-DM rules
Unlimited
Auto-comment rules
Full audit
Execution logging
Real-time
Team notifications
Invite teammates, assign roles, and collaborate on content without sharing passwords. Every action is logged.
Role-based access
Owner, Admin, Member β enforced at the database level.
Per-account permissions
Control who can post, reply, or view analytics per account.
Activity log
Full audit trail of every action across the workspace.
Team invitations
Invite by email β no password sharing needed.
Alex M.
Full access
Sarah K.
Manage members, billing
Jake L.
Create posts, manage inbox
Emma R.
View analytics only
About five minutes to set up. No calls, no onboarding fee.
Link Instagram, Facebook, LinkedIn and more in under two minutes.
Upload your catalog or website URL. The AI learns your products.
Add keywords or reply to everything. Your catalog powers the answers.
Every match gets an instant reply, a link, and a log line.
6+
Platforms
Instagram, Facebook, LinkedIn, X, Pinterest & YouTube
7
Core Tools
Scheduling, Auto-DM, Inbox, Analytics, Bio Links, Automation, AI
24/7
Automation
Every question answered instantly β weekends included
$0
To start
No card required. Start free and upgrade when ready
See what's included with StayUseful vs. other tools on the market.
| Feature | StayUseful | Others |
|---|---|---|
| Answers from your real catalog | β | |
| Your exact prices and stock | β | |
| Product matching to posts | β | |
| Keyword or reply-to-all triggers | Keyword only | |
| Skips when unsure, notifies team | β | |
| Post scheduling, 6 platforms | β | |
| Bio link pages (13 block types) | β | |
| Unified inbox, all platforms | β | |
| Bio link analytics & custom domains | β | |
| Team roles & permissions | β | |
| Human handover | β | |
| Pricing | Free to start | Per seat, per month |
Real feedback from real users who transformed their social media workflow.
βI used to reply to "price?" comments till midnight. Now the DM goes out the second someone comments β my evenings are finally my own again.β
Saved 3+ hours/day
Sarah K.
Fashion boutique Β· London
βTook me about 15 minutes to set up. What sold me is that it answers from my actual product list, so customers never get quoted the wrong price.β
0 wrong price quotes
Jake M.
Fitness supplements Β· Austin
βWe were losing leads because we couldn't reply fast enough on Instagram. First week in, we closed 20+ orders straight from the comments.β
20+ orders in week 1
Chloe A.
Skincare label Β· LA
βThe replies actually sound like us, not a robot. A couple of customers didn't even realise it was automated.β
100% brand-aligned
Mia C.
Home bakery Β· Melbourne
βHaving Facebook and Instagram in one inbox is the real win for me. I used to miss messages on FB for days.β
0 missed messages
Daniel R.
Electronics reseller Β· Manchester
βSending the new catalogue to all my retailers used to eat up a whole day. Now it's a couple of taps and done.β
1 day β 5 minutes
Liam W.
Distributor Β· Dublin
The short answers. Longer ones live on the feature pages.
StayUseful answers your Instagram and Facebook comments and DMs automatically, using your own product catalog. It also handles multi-platform scheduling, a unified inbox, bio link pages, and analytics from one workspace.
Yes β it answers from the catalog you upload, not from guesses. Customers never get quoted a wrong price. Import from Shopify, WooCommerce, or CSV.
When someone comments a keyword like "price" on your post, StayUseful posts a public reply and opens a private DM with exact product details and checkout links automatically.
Instagram, Facebook, LinkedIn, X (Twitter), Pinterest, and YouTube for scheduling. Auto-DM and comment automation work on Instagram and Facebook.
Absolutely. The AI learns from your product catalog, FAQs, and brand voice. Set rules for tone, format, and which products to recommend for each post.
When the AI can't find a confident answer, it skips the reply and notifies your team instantly. You never get wrong answers β just handoffs to a human.
Free: 1 page. Pro: Unlimited pages with custom domains. Scale: Unlimited with white-label options.
13 block types: Links, Images, Videos, Email, Phone, WhatsApp, Downloads, Text, Embeds, Socials, Headings, Dividers, and Featured links.
Yes. Start free with one workspace, two connected accounts, 30 scheduled posts/month, and access to all 14 free tools. No card required.